FAQ #

Faq #

We have an FAQ about the site and verification etc in general here.

If there is an update, should I update my own project?

1. General Advice:

• If you’re actively programming, avoid updating.
• Engine or marketplace updates can break your custom changes.

1. No Code Changed?

• If you haven’t modified Hyper code, updates are easy.

1. Important:

• Always backup and use version control.
• I can’t help with updates or provide detailed changelogs.

1. How to Update:

• If no code changed, remove all Hyper files, migrate, then re-integrate.

1. Extra Tips:

• Document any code changes you make.
• Backup your data tables.
• Keep folder structure–moved files get overwritten.

1. Product Philosophy:

• Sold “as is”.
• Updates = bug fixes, not new features (even though I sometimes do, at my discretion).
• You bought it for its current state.

1. File Structure & Updates:

• Structure usually stays consistent for migration.
• If versions & folders match, you can overwrite–but it erases changes.
• After migration: re-add your changes, reimport data tables.
• Core folder now holds base architecture (datastructures, classes, interfaces). Implementations are outside.
• Overwriting old with new is not always simple now.

1. Cherry Picking:

• If you’ve changed a lot, selectively copy code you want.
• Advanced users: mix new with old for best results.

1. Conclusion:

• Updates are not always needed.
• If you update, follow these tips for smooth integration.

What support is included with my purchase?

Thank you for choosing MST Pro! I want to help you get the most out of your purchase and make your project a success.

Included with your purchase:

• Video tutorials & walkthroughs: Find extensive, regularly updated tutorials on YouTube, with new topics added based on community requests.
• Documentation: available at gamesbyhyper.com/docs.
• Bug reports & fixes: All bug reports are welcome. Fixes are prioritized by impact and provided as long as they fit our support guidelines.
• Community forums: Connect with other developers; team members participate when available.
• Engine updates: At least 3 years of engine updates after release or until a major Unreal Engine change (e.g. UE6).
• Specialized walkthroughs: Released as needed for complex topics.

If you need extra help, see our options for additional support below.

How can I get extra support or training?

If you need more in-depth help, we offer several optional upgrades:

• Priority support & Q&A: Ideal for developers who want faster or more detailed responses.
• Full courses: Covering every core feature and advanced workflows. See gamesbyhyper.com/courses.
• Studio support: Dedicated support by the hour (minimum 4 hours): custom support
• Professional agreements: For studios needing strip cards, in-house sessions, or custom development (just ask for details).

Are updates included?

Yes! Engine updates and fixes are included for at least 3 years after initial release or until a major Unreal Engine version change (e.g. UE6). Only the latest engine versions are officially supported and receive new updates. Older versions may receive updates if feasible, but this is rare. Changelogs may be brief. Newly released modules or updates are not guaranteed to work with previous Unreal Engine versions.

What is not included in standard support?

Standard support does not include:

• Custom integration or project-specific setup
• Fixes for issues caused by code changes in your project
• Personal chat or video calls for general advice
• Proactive participation of staff in community forums

For needs beyond standard support, see our upgrade options.

What is the refund policy?

Refunds follow Epic’s guidelines and are only possible for technical issues that prevent the product from functioning as advertised in its core features.

Refunds are not offered for:

• Difficulty understanding the product
• Needing modifications to fit your project
• Price changes (including sales or increases)

If you believe you have found a genuine technical issue that prevents the product’s core features from working as described, please contact us with specific details.

Is it easy to integrate system X with system Y and whats up with the folders?

Integration depends on:

• Your experience level
• How modular each system is
• How much effort you’re willing to invest

Why Hyper systems add value:
When you buy a Hyper module (like mineable rocks), you get a complete system, not just one feature. For example, mineable rocks include inventory, interaction, replication, animation, pickup/equip, and damage handling.

This means:

• All-in-one solution: Everything works together out of the box.
• Blueprint for integration:
  If you want to use your own inventory, simply search for “get inventory” in the Blueprints to find logical connection points.
  • See adapting modules (mineable rocks example)
  • See migrating our own systems (level manager example)
• Flexible customization: Use the full template or just the parts you need.

About the extra folders:
You might notice folders or features (like “Farming System,” “Footstep System,” or “Outliner”) that seem unrelated to the module you purchased.
These are included to make combining, migrating, and integrating systems as easy and future-proof as possible.

Support and resources:

• Detailed documentation, migration guides, and video tutorials are available to help you.
• While we can’t offer step-by-step support for every third-party asset, our resources and community support can help guide your process.

Did you make everything yourself?

Nearly everything in my products is created by me and the team I’ve built over time. Together, we’ve dedicated well over 50,000 hours to development–covering gameplay systems, Blueprints, and documentation–with a deep passion for quality and completeness.

We also leverage some of the best content provided by Epic Games where it makes sense. For example, our advanced locomotion framework uses adapted Lyra animations as a foundation, ensuring industry-standard quality for your projects.

To keep the focus on gameplay depth and value, we sometimes use outstanding community assets under the CC0 license. Please support these great creators if you can:

• Poly Haven
• ambientCG
• OpenGameArt
• Blend Swap (be sure to filter for CC0 assets)

Our priority is always delivering robust, original systems. When we use open community resources, it’s to bring you the best quality possible and to support the vibrant Unreal and open-source communities.

Is it 100% bug-free?

No software of this size and complexity can ever be completely bug-free. The framework is stable and thoroughly tested, but it is always possible that some bugs may arise. If you experience any issues, please report them. Bug fixes are a top priority and are addressed as quickly as possible, with the most critical issues fixed first. Your feedback is valuable and helps us continue to improve the product.

Why does it cost this much? Is it expensive?

I understand the price may seem high at first glance, but the value you receive is substantial. Here’s why:

• Over 50,000 hours of professional work have gone into these systems and templates, including design, programming, testing, and documentation.
• Industry value: Even at a modest rate of $50 per hour (many developers charge much more), that would total several million dollars in development value.
• Massive time savings: By purchasing a template or module, you save thousands of hours and get advanced, production-ready systems at just a tiny fraction of real development cost.
• Best value: Buying the full template is much more affordable than purchasing individual modules separately.
• Flexible payment: If you need more flexibility, pay-over-time options are available through my website.

If you have questions about features, value, or pricing, please feel free to reach out. My goal is to help you succeed with the best tools available.